FAQ | Frequently Asked Questions
FAQ | Frequently Asked Questions
Here you will find all the information you need to make your stay perfect: from check-in and check-out times, the advantages of booking directly through our official website, to notable plans and activities in the city. If you have any other questions about the facilities at our apartments in Albaicín or any other related service, we are at your disposal through our contact form.
Click on each section to resolve all your questions, and if you need any other information, do not hesitate to contact us through our social media profiles or through our contact section.
Schedule information
For check-in, we will send you the access codes to your apartment, and you can enter from 3:00 PM.
Check-out (leaving the apartments) must be done before 11:00 AM.
Information on services and facilities
The public parking we have an agreement with is the Ave María San Cristóbal Parking, which is just three minutes from El Patio del Albaicín. The parking is located at the entrance to the Albaicín, so there’s no need to enter the restricted pedestrian zone by car.
The daily rate is €12
Are there supermarkets near the apartments?
Yes, there is a supermarket right next to the apartments, open from Monday to Sunday. Here you can find all kinds of products.
Furthermore, the location of the apartments is ideal for enjoying and discovering the Albaicín neighborhood, as it is very close to the best bars and restaurants in the area.
Information about discounts and reservations on the website
Is the best price guaranteed when booking through the website?
Yes, on our website you will always find the lowest price compared to other agencies and search engines.
Is it safe to book through the website?
Absolutely, we work with external companies that guarantee the security and confidentiality of online payments.
Are there discounts and benefits when booking through the website?
Yes, we always offer the best price and, in addition, several benefits and discounts that you can only enjoy when booking through our website:
– All types of apartments and studios available, with capacity for three to six guests
– 10% discount compared to other online sales channels and travel agencies. Check it out!
– More flexible cancellation policies than on other sales channels.
By booking through the website, can you benefit from more advantageous cancellation conditions than on other channels?
Yes, cancellation conditions on the website are always more favorable.